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account stuck in trial upgrade

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swirly - french bulldogs ♥
April 17th, 2025 7:42:54am
2 Posts

i upgraded this account today & also bought an upgrade from auction, its still stuck in 'trial upgrade'


but this is when my upgrade expires-


 Your upgrade expires on 2025-06-17.


 





 


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swirly - french bulldogs ♥
April 17th, 2025 7:43:08am
2 Posts

can someone help please, i wanted to edit my page :X




 

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Jaya • Support Astraeus, Eos & Aja!
April 17th, 2025 8:05:51am
28,434 Posts

It says trial upgrade for the first week, I believe. Message an admin to have your account white listed for a layout, though!




PksILXD.png

 

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swirly ; original/main
April 17th, 2025 8:51:51am
405 Posts

ahhh ok will do!




 

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Administrator blitz ✊🏻 a dream is a wish your heart makes 🌻🍉[busy little 🐝]
April 18th, 2025 12:50:18pm
6,617 Posts

Yes. Even if you pay for an upgrade, it will say it's a Trial for the first week before it drops the "Trial" label.


Even if you're "regular" upgraded, though, layouts can't be whitelisted to happen until day 15. If you're an upgrade, it'll let you automatically. If you're a basic, you'll have to contact an admin to request whitelisting. 


I have no way to override the 15 days, so you're stuck waiting.




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swirly ; original/main
April 18th, 2025 1:42:39pm
405 Posts

That's okay, thanks for explaining ! :)




 

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